The following data may be collected and linked to your identity:. Privacy practices may vary, for example, based on the features you use or your age. Learn More. With Family Sharing set up, up to six family members can use this app. App Store Preview. Screenshots iPhone iPad. Nov 15, Version 8. Minor enhancements and bug fixes.
Ratings and Reviews. App Privacy. Information Seller HP Inc. Size Category Productivity. Check network issues and setup requirements if the printer is not found during software installs or when wireless print jobs fail. Poor network connection : Move the printer and computer or mobile device closer to the wireless router, and then check if the signal quality improved.
Try opening a website to see if the internet connection is working properly. If Wi-Fi is slow or intermittent, restart the router by disconnecting the power cord, waiting 15 seconds, and then reconnecting the cord. Printer is off or in sleep mode : Touch the control panel menu or press the Power button to wake the printer and put it in a ready state. Sometimes the printer status might display Offline when it is actually ready. Check the printer connection status : Make sure the wireless signal is on, and the printer is connected to the same network as your computer or mobile device.
If your printer has a light next to a Wireless icon or button , make sure the light is on. If it is off or blinks the printer is disconnected from the network. Reconnect the printer to the network : Place the printer within range of the Wi-Fi router signal, and then connect it to the network. Printers with a touchscreen control panel: Open the Setup , Network , or Wireless settings menu, select Wireless Setup Wizard , and then follow the instructions to select the network name and enter the password.
Printers without a touchscreen control panel: Press and hold the Wireless button for five seconds or until the wireless light starts to flash. The printer wireless light stops flashing when the connection completes. Within two minutes, press and hold the WPS button on the router until the connection process begins. The blue bar stops flashing when the connection completes. Restart devices : Restart the printer and the computer or mobile device to clear possible error conditions.
Print a Wireless Test Report : Search the HP Customer Support website for your printer model, and then search for self test page to find the document on how to print and evaluate the report. Most wireless-capable printers manufactured in and later are supported by the HP Smart app. To find out if your printer is compatible, go to Mobile printing solutions for HP printers. Select registration option.
Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Learn how to upgrade to Windows 11 Windows 11 Upgrade Guide. HP printer setup HP Smart app Use the HP Smart app for computers and mobile devices to print, copy, scan, troubleshoot printer issues, and set up a printer on a wireless network.
Do the following if you are setting up the printer on a Wi-Fi network. Place the printer and the computer or mobile device near the Wi-Fi router. Published by HP Inc. Approximate size Age rating For all ages.
This app can Access all your files, peripheral devices, apps, programs and registry Use your webcam Use your microphone Communicate with already paired Bluetooth devices Scan and connect to WiFi networks Access your USB connected devices Access your home or work networks Access your Internet connection Access your Internet connection and act as a server.
Permissions info. Installation Get this app while signed in to your Microsoft account and install on up to ten Windows 10 devices. Seizure warnings Photosensitive seizure warning. Report this product Report this app to Microsoft Thanks for reporting your concern. Our team will review it and, if necessary, take action. Sign in to report this app to Microsoft. Report this app to Microsoft.
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