Table of Contents. Reboot your Mac. You can stay informed about the progress of our Catalina testing on our macOS Catalina support status page. As a result, we are phasing out software support for all computers running macOS Press and hold the Power button until the menu pops up.
Tap Power off or Restart if that is an option. If needed, press and hold the Power button until your device turns on again. Here, you can see information about the status of Apple's services, such as iCloud, the App Store, and more. If a particular service has a red icon next to it, then it's down.
You might see a peculiar 'We could not complete your purchase: Unknown Error' message when buying apps. This problem occurs when you use multiple Apple IDs. Mac App Store failing to download apps issue might be due to a buggy build released by Apple. Usually, the company is quick to troubleshoot such critical issues. You should go to the System Preferences menu and update macOS to the latest version. Whenever I run into such issues, the Force Quit trick does the job for me. What about you?
Which trick worked for you? Share your findings in the comments section below. Next up: Looking to stay organized on your new Mac? Open the App Store and sign in If a blue account button appears at the top of the App Store, you might not be signed in. Manually update the app In the App Store, try to update the app manually. Check your payment method You might need to have a payment method on file, even if the app that you want to download is free.
Prioritize the download From the Home Screen, touch and hold the app. Restart your device Restart your iPhone or restart your iPad. Then check to see if you can download or update apps. If you see a dot in the center of the magnifying glass, which can be found at the top right of the menu bar, then that means the re-indexing is ongoing.
Your email address will not be published. Contents hide. Then, follow these steps to solve your App Store download problems:.
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